Privacy Policy

This Privacy Policy explains how Journ4X ("we", "us", "our") collects, uses, and protects your information when you use our trading journal application at journ4x.com (the "Service").

1. Information We Collect

Account information: your email address and password (stored securely, hashed — we never see or store your plain-text password).

Journal data: the trades, goals, rules, payouts, and screenshots you log, including P&L, symbols, timestamps, notes, and emotional/setup tags you choose to enter.

Payment information: if you subscribe to Journ4X Pro, payment is processed entirely by Stripe. We never receive or store your card details — only a subscription status and customer reference ID.

Usage data: basic technical information (browser, device type) used only to keep the Service working correctly.

2. How We Use Your Information

• To provide and maintain your journal, statistics, and account.
• To process payments and manage your subscription.
• To send you transactional emails (account confirmation, password resets, and — if you have activity — a weekly performance recap).
• To improve the Service and fix problems.

We do not sell your data, and we do not use your trading data for any purpose other than showing it back to you.

3. Third-Party Services

We rely on the following processors to run the Service. Each only receives the data necessary to perform its function:

• Supabase — database, authentication, and file storage.
• Stripe — payment processing and subscription billing.
• Resend — transactional email delivery.
• Vercel — application hosting.

4. Data Storage & Security

Your data is stored on Supabase infrastructure with row-level security, meaning your journal entries are only ever accessible to your own authenticated account. We take reasonable technical measures to protect your information, but no online service can guarantee absolute security.

5. Your Rights

If you are located in the EU/EEA or another jurisdiction with similar protections, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your account and associated data.
• Export your journal data (available directly from the app as a CSV, or on request).
• Object to or restrict certain processing.

To exercise any of these rights, contact us at support@journ4x.com.

6. Data Retention

We keep your account and journal data for as long as your account is active. If you delete your account, we delete your data within a reasonable period, except where we're required to retain records (e.g. billing history) for legal or accounting purposes.

7. Cookies

We use only the essential cookies/local storage needed to keep you signed in. We do not use third-party advertising or tracking cookies.

8. Children's Privacy

The Service is not directed at anyone under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact Us

Questions about this policy? Reach us at support@journ4x.com.